Troubleshooting
- General Troubleshooting for Renaissance Customers
- Dates are displaying as time in Excel when viewing Historical Extract
- Parents or others that are added in the Email Setup area of Renaissance Home Connect do not receive the email invitation
- Students are not able to log in to Renaissance Home Connect from home computers
Questions
- Are we allowed to place a link to Renaissance applications or tools on our district or school website
- Are we able to create a shortcut or app to access our Renaissance website on a Chromebook?
- When is student capacity regained in Renaissance web-based products?
- Is there a way for students to take a shorter, non-Enterprise version of the Star Math or Star Reading test?
- Which Star reports are designed to only be used during the current school year, and which are recommended for end-of-year reporting?